Description
Norstar CallPilot Features
- 4-Channels x 10 Mailboxes - Start at 10 mailbox and expand to 40 mailboxes. 9 hours total storage.
- Automated Attendant - Answers incoming lines with your personalized greeting - tailored for the time of day, day of week, holiday schedule and calling line ID.
- Custom Call Routing - Provides the routing tree that determines how calls are directed (e.g. "For questions about your account, press 1..."). CCR can include multiple levels, so the caller can self-direct to exactly the right destination.
- Integrated Voice Mail - Stores, forwards, and delivers voice messages to selected users, identified groups or for broadcast to all users. Users can record their own peronalized greetings and enjoy password-protected access to their messages from anywhere.
- Web-Based Management - Enables you to securely program and maintain the CallPilot system from anywhere.
- Built-in autosensing 10/100 Ethernet port and complete web-based management with a user-friendly graphical user interface simplifies system administration and maintenance.
- Optional Applications - Activated easily via keycode administration. Applications include Desktop Messaging, Call Center Basic, Call Center Reporting, and Digital Networking.
Compatibility
- The Norstar CallPilot 100 Release 3.1 is compatible with Norstar CICS and MICS R4.1 and higher.