Our Services

We repair and service all major manufacturers telephone system components. From KSU's and voice mail systems, to individual stations and hand sets.

If your phone system is down we offer fast, professional on site service to get you back up and running quickly.

If you would like to send equipment to us for repair or service, fill out our Repair Form This will ensure fast, accurate service.

If you have old telephone system or equipment that you need refurbished call us now and we can help. If you would like to trade in that old system for a new one let us know Direct Telecom also buys used business telephone systems and telephone equipment.

Direct Telecom repairs and refurbishes circuit boards and telephones for the systems listed. All repaired circuit boards and telephones are tested, repaired, refurbished, and re-tested in order to assure our customers of proper quality control. Our one year warranty also applies to all parts repaired by Direct Telecom.

We are so confident in our quality control that we offer a one year warranty, from date purchased, on all parts sold. In the unfortunate event of an out of box failure or defect, within 30 days from date of purchase, Direct Telecom will, within 24 hours, ship an advance replacement at no additional expense to our customer. Defects found after 30 days should be returned to Direct Telecom for repair or replacement.

Direct Telecom buys, sells, repairs new and reconditioned business telephone systems and digital telecommunications equipment. We offer same day shipping of AT&T, Lucent, Meridian, Comdial, Inter-Tel, NEC, Norstar, Panasonic, Southwestern Bell, TIE, Toshiba, Trillium, Vodavi, Walker,& WIN. Direct Telecom also features a complete line of NEW Norstar and WIN Communications digital telephone systems.

We provide the highest quality customer satisfaction available in the secondary market, which is why we provide each reconditioned phone with repainted plastics, new designation tabs, and new handset and line cords.

If you need any help or have any questions at all, you can always contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or one of the contact numbers below.

We sell, stock and repair equipment from all major manufacturers voicemail systems including: